Privacy Policy

Last updated: May 02, 2026

American Luxury Limousine ("we," "our," "us") respects your privacy. This Privacy Policy explains what information we collect when you use aluxurylimo.com or contact us about transportation services, how we use that information, and the choices you have.

Information we collect

When you submit our contact form or call our office, we collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Subject and message content
  • The date, time, and originating IP of your submission (for security and spam prevention)

We do not sell, rent, or trade this information. We do not collect financial information through our website; payments are handled by phone or in person through standard card processors.

Cookies and analytics

Our site uses essential cookies for navigation and may use analytics cookies to understand how visitors use the site. We do not use third-party advertising trackers or sell tracking data.

How we use your information

  • To respond to your inquiry and provide a quote
  • To confirm and dispatch your reservation
  • To send service-related communications (confirmation, reminders, follow-ups)
  • To prevent fraud and abuse of our contact systems
  • To meet legal and tax obligations

Third parties we share data with

We use a small number of trusted service providers to operate the site and respond to inquiries:

  • Resend — delivers contact-form messages to our reservations inbox
  • Vercel — hosts the website
  • Google Maps — embedded map on our contact page

These providers are contractually limited to processing data on our behalf for the purposes above.

Data retention

Contact-form submissions are retained for as long as needed to fulfill your reservation and for our standard business records (typically up to 3 years). You can request earlier deletion at any time — see "Your rights" below.

Your rights (California residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:

  • Know what personal information we have collected about you
  • Request deletion of your personal information
  • Opt out of any sale of your personal information (we do not sell it)
  • Not be discriminated against for exercising your rights

To exercise these rights, email Reservations@aluxurylimo.com or call (805) 494-8356. We may need to verify your identity before processing the request.

Children's privacy

Our website is not directed at children under 13, and we do not knowingly collect information from anyone under 13. If you believe we have collected such information, please contact us and we will delete it.

Security

We use industry-standard measures (HTTPS, modern hosting, restricted access) to protect the information you submit. No system is perfectly secure, but we make reasonable efforts to safeguard your data.

Changes to this policy

We may update this Privacy Policy as our business or the law evolves. The "Last updated" date at the top of this page reflects the most recent revision.

Contact

Questions about this policy?

American Luxury Limousine
2550 Willow Lane
Westlake Village, CA 91361
(805) 494-8356
Reservations@aluxurylimo.com

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